Privacy Policy

At Elevado, we value the trust you place in us. This Privacy Policy explains how we collect, use, disclose, and protect the personal information you provide when visiting our website or interacting with our products and services. By using this website, you acknowledge that you have read and understand this Privacy Policy.

Depending on how you interact with our website, we may collect information such as:

• Name
• Email address
• Telephone number
• Company name
• Business address
• Shipping and billing information
• Information submitted through contact forms or retailer applications
• Order information
• Website usage data
• Device and browser information
• IP address
• Cookie and analytics information

We may use your information to:

• Process and fulfill orders
• Respond to inquiries
• Evaluate retail partnership applications
• Provide customer support
• Improve our products and services
• Communicate important account or order information
• Send marketing communications when you have chosen to receive them
• Maintain website security
• Comply with applicable legal obligations

Our website may use cookies and similar technologies to improve functionality, understand website usage, and enhance the user experience. You may adjust your browser settings to manage cookies; however, some website features may not function properly if cookies are disabled.

We do not sell your personal information. We may share information with trusted service providers who assist with website hosting, payment processing, shipping, analytics, customer communications, and other business operations — they receive only the information necessary to perform their services on our behalf.

We may also disclose information when required by law or when necessary to protect our legal rights, customers, or business operations.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

Our website may contain links to third-party websites or services. Elevado is not responsible for the privacy practices or content of websites we do not own or control.

You may choose not to provide certain personal information; however, doing so may limit your ability to use some features of our website or request certain services. If you have subscribed to marketing communications, you may unsubscribe at any time by following the instructions included in those communications.

Elevado products are intended only for adults of legal age. Our website is not directed toward children, and we do not knowingly collect personal information from individuals who are below the legal age applicable in their jurisdiction.

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or applicable laws. Any updates will be posted on this page with a revised effective date.

If you have questions regarding this Privacy Policy or how your information is handled, please contact us at sales@elevadocigars.com.